Heat Pumps & HVAC Solutions

To comply with the Healthy Homes Standards, your rental’s main living area must have a fixed heating source that can heat the room to at least 18°C. In most cases, a heat pump is the best option - it’s energy-efficient, cost-effective, and meets the performance requirements set by the standards. At ATL Electrical, we supply and install Healthy Homes compliant heat pumps designed for NZ conditions. If your property isn’t up to standard, we can help you get compliant quickly.

It’s important that you know what you are looking for in a heat pump. Top brands tend to have a longer, more reliable life—this more than makes up for the price difference between a high-quality heat pump and a ‘cheaper’ unit. Mitsubishi Electric took top honours in the Canstar Blue ratings in November 2020, with Daikin following closely behind. Rinnai has over a million appliances installed in New Zealand homes, showing their long-standing trust and reliability. Mitsubishi Heavy Industries has consistently been named Consumer NZ’s People’s Choice Award winner for heat pumps year after year, further proving their commitment to performance and customer satisfaction. Depending on your budget, project, and specific needs, we can help you choose the most suitable solution—our team has the experience and product knowledge to recommend the best fit for your home.

A heat pump can definitely save you money when compared with other forms of heating. Like any appliance, the savings you experience will depend on how often you use your heat pump. It’s also crucial that your heat pump is the correct size for the space you are heating to ensure maximum efficiency. Unsure of how you want to pay for your new heat pump? ATL has partnered with Q Card Finance to make the process easier. With interest-free plans available over 6, 12, or 18 months, you can enjoy the comfort of a new heat pump now—without the stress of paying for it all upfront.

No. If your heat pump is not installed by an authorised installer, your manufacturer's warranty won't be honoured. An experienced technician should always be employed. A registered electrician is required to connect the heat pump to your switchboard. Should your home handy work result in any damage (such as a fire), your insurer will not accept an insurance claim.

Like any other appliance, a heat pump's longevity will vary between brands and models. A good quality heat pump can last 15 years or more, where are a budget unit may die 5 or more years earlier. Given the difference in price & reliability, you're always better off installing a top-quality brand.

If you notice your heat pump’s indoor unit leaking, it’s often due to condensation buildup inside the unit when cooling your home. So why is your heat pump leaking? A blocked drain Your heat pump should be serviced annually and cleaned quarterly. Over time, dust and dirt can build up inside the unit and block the drain, preventing proper water flow. A failed condensate pump If your heat pump isn’t installed as a standard back-to-back system, it may rely on a condensate pump to remove water. These pumps generally don’t last as long as the heat pump itself and may need replacing. A disconnected drain In some cases, the drain line can come loose from the unit, causing water to leak down your walls. If you have a leaking heat pump, get in touch with one of our technicians—we can quickly diagnose the problem and get your system back to working as it should.

No. A high-wall or floor standing heat pump is designed to heat a single room. If you’re looking for a way to heat your entire home, consider a ducted heat pump system. Alternatively, you could install a small unit in each bedroom and a larger unit in the living room. Talk to us about multi-room solutions.